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Simple Pricing
Online Support Groups
$
60
Per Month
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Unlimited Access
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Exclusive Online Materials
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Qualified Facilitator
Need More Clarity? No problem
You’ve got questions, we’ve got answers.
What is the focus of the Marriage Educational Workshops?
Answer: Our Marriage Educational Workshops are designed to help couples strengthen their bond by addressing common challenges. They are based on evidence-backed methods, notably the Gottman Seven Principles, to provide couples with practical skills and insights for a thriving relationship.
How do I access the Online Support Groups?
Answer: Once you subscribe to our package, you’ll receive a unique login ID. You can use this ID to access our platform and join any of the scheduled support groups. We also send reminders and direct links to your registered email for upcoming sessions.
Are the Online Support Group sessions recorded?
Answer: No, in order to maintain the privacy and trust of our participants, sessions are not recorded. We prioritize creating a safe space where everyone feels comfortable sharing.
How can I cancel or reschedule a session to avoid the no-show fee?
Answer: You can cancel or reschedule by logging into your account and navigating to the “My Bookings” section. Make sure to make changes at least 24 hours in advance to avoid the no-show fee.
Are there any long-term commitments or contracts?
Answer: Our standard package is a monthly subscription without any long-term contracts. You can cancel your subscription anytime, though we recommend giving the groups a consistent try for best results.
What payment methods do you accept?
Answer: We accept major credit cards via PayPal.
What measures are in place to ensure confidentiality in Online Support Groups?
Answer: We employ end-to-end encryption for all our online sessions. Additionally, all participants are required to agree to a confidentiality clause, ensuring that whatever is shared within the group stays within the group.
Can I switch groups or attend multiple groups?
Answer: With the Unlimited Groups Package, you have the flexibility to attend any group sessions that align with your needs. Feel free to explore and attend multiple groups.
I have more questions. How can I reach out?
Answer: We’re here to help! You can contact our support team through the form at the top of this page or drop us an email at info@mountainstarcounseling.com